Shipping policy

Your item is specially made for you & will ship within 1-5 business days (usually about 3). Sometimes items are in stock and will ship immediately. If you need something quickly or are concerned about turn around time, contact me & I'll be happy to help.

If you ordered a scarf, these are printed by a 3rd party printer and shipped directly to you. It takes up to 5 business days for your order to ship & up to 10 business days for your order to be delivered after it ships. Please keep this in mind when purchasing & allow extra time for your order to arrive.

All orders ship with a trackable method via your choice of provider, either USPS or UPS. I ship domestic and international. For orders over $99 US dollars, I offer FREE shipping within the US via standard USPS first class package mail (value not to exceed $10, delivery dates not guaranteed). For any issues/questions email info@ReviveJewelry.com or call 310-844-1958.

Once an order leaves my studio, it is the sole responsibility of USPS or UPS to deliver it in the time frame you've chosen for shipping. I do not have control over how long it takes USPS or UPS to deliver packages. Due to COVID, UPS has stopped guaranteeing delivery dates. USPS has also recently increased the amount of delivery time for first class packages. Please take this into account when choosing your shipping method. That said, I'm happy to help you track a package or get in touch with USPS or UPS to find your shipment, but I cannot be held accountable for any shipping delays as it is out of my control. Under no circumstances will shipping costs paid by the customer be refunded due to carrier delays or other unforeseen issues.

Yes! If you’re located outside of the US and you’d like to purchase, our store is set up for international check out. The same shipping parameters apply as with domestic shipping (see above). If you have any issues, simply email us at info@ReviveJewelry.com and let us know. We’re happy to help or take your order!

Please note that I do not collect import taxes, duties or fees. All import duties, taxes & fees are the responsibility of the receiver. No returned packages will be accepted for refund under any circumstances. Check with your local shipping provider for more information on import duties, fees and/or taxes before making your purchase. I'm happy to answer any questions you may have about this, but I just do not have answers for all countries :)

Free shipping for orders over $99 will be shipped via USPS First Class Package.

If you would prefer a different method, please choose that option at checkout.

If you have already placed an order & wish to update the shipping method, contact us at info@revivejewelry.com or 310-844-1958 and we can update your order and take payment for the cost difference.

Most orders have to be made and due to the intricate handmade process, they will be ready to ship in 3-5 business days. If I happen to have your order already made, I can ship within 1 business day. If your order will ever take longer than 3-5 business days, I will notify you immediately. And if you need something in a specific time frame, please just let me know here, and I'll do my best to accommodate you.

If you ordered a scarf, these are printed by a 3rd party printer and shipped directly to you. It takes up to 5 business days for your order to ship & up to 10 days for your order to be delivered after it ships. Please keep this in mind when purchasing & allow extra time for your order to arrive.

The answer depends on the shipping speed you choose at checkout and how far away you are from Los Angeles. The farther you live from LA, the longer the package will take. In general, the fastest method of shipping is UPS Overnight and the slowest is USPS First Class Package.

Please note that we cannot be held responsible for any carrier delays and package delivery dates are an estimate, not a guarantee. Under no circumstances will shipping charges be refunded.

Every package is shipped with a trackable method and I encourage you to use this tracking number to monitor your package's progress. If you have any questions or issues, please contact us at info@revivejewelry or 310-844-1958 & we will help you any way we can.

For international shipments, delivery can take up to a month or more depending on how long it takes your package to move through customs. Especially with the current circumstances, we are experiencing long delays in delivery to international destinations. Please keep this in mind when tracking your package. If you would like to receive your package faster, choose DHL or UPS at checkout but keep in mind that you are responsible for any import duties, taxes or fees upon delivery and return packages will not be accepted.

Returns and exchanges

Hassle Free Returns. We'll provide a return shipping label for you, just contact us at 310.844.1958 or info@ReviveJewelry.com if you'd like to return an item. 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

To complete your return, we require a receipt or proof of purchase & a filled out Return Authorization (RA) Form. Please contact us at info@ReviveJewelry.com or 310.844.1958 prior to returning your merchandise for a RA form. I'm happy to help you.

Please send items back within 2 weeks of receiving your return label.

Once your return is received and inspected, I will send you an email to notify you that we have received your returned item. Then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a few days. For gift returns, a gift card or exchange will be offered.

Any custom or made to order pieces are not eligible for return and are final sale.

Please ensure that your jewelry is padded well and secure in a box of your choice. You can put it back in the original shipping box as long as you remove or cover the original address label. Please make sure to securely tape the box closed, especially on the corners.

Make sure to include your RA Form so I can process the return for you. Without the RA Form, I am unable to process the return.

Please send it back with the trackable shipping label provided within 2 weeks of receiving the label. 

Shop Pay

How it works

1. Add items to your cart (or shopping bag).

2. Check out with Shop Pay.

3. Choose to pay in 4 installments.

When checking out with Shop Pay, you now have the option to pay now or later. Paying in installments on Shop Pay allows you to split your purchase amount into 4 equal, biweekly installment payments—with 0% interest, no hidden or late fees, and no impact on your credit score.* In some instances, your first payment is due when you make your purchase; otherwise, your first payment is due 2 weeks after your purchase.

No, there are no late fees if you miss a scheduled payment.

If your refund amount is less than the amount remaining on your Shop Pay Installments balance, then you can expect one or both of the following:

A smaller payment balance on the final paymentLess future payments on the remaining loan balance

If your refund amount is more than the amount remaining on your Shop Pay Installments balance, then you can expect to receive the difference as a refund to your original debit card or credit card payment method within 3 to 10 business days.

The installments option on Shop Pay is available on debit and credit cards.

For questions about installment payments on Shop Pay, visit shop.affirm.com/help. For questions about Shop Pay or the Shop App, visit shop.app/help/shop-pay.

Repairs

Although repairs aren’t very common, we offer free repairs on all our products for the piece’s lifetime. We simply ask that you pay the shipping costs. Please contact us at info@ReviveJewelry.com or 310.844.1958 prior to returning your merchandise for a Return Authorization Number & Form.

If anything arrives damaged, please report this within 48 hours of receiving your shipment and we will handle the issue immediately at no cost to you.

Please ensure that your jewelry is padded well and secure in a box of your choice. You can put it back in the original shipping box as long as you remove or cover the address label. Please make sure to securely tape the box closed, especially on the corners. Please send it back with a trackable shipping method like USPS priority, UPS or FedEx. If your merchandise arrived damaged, I'll provide you with a return shipping label.

Make sure to include your RA Form inside the box.

When your repair arrives, I'll send you an email to let you know how long the repair will take and arrange for return shipping.

Jewelry Care

To keep your jewelry looking like new store it in a dry, enclosed space. A zipper bag is a great way to keep outside air from tarnishing your jewelry.

Always take your jewelry off before going near water, including swimming, showering or even exercising. Make sure to apply all lotions and perfumes before putting on your jewelry.

For Sterling Silver: 

Clean with a dry polishing cloth. Some silver cleaners may be used if a cloth doesn’t work, but always take care not to submerge stones.

For 14k Gold Filled: 

Clean with a dry polishing cloth. If a cloth doesn’t work, you can use a mild soap and water combination with a toothbrush to remove tarnish. Take care not to damage any stones.

The Jewelry

Everything is created for you by me using unique cell image pendants paired with semi-precious stones, sterling silver & 14k gold filled metals and jewelry tools, like pliers & even a torch for my soldered pieces. Here’s how the process works: 

I use cell images to create my pendants in 2 different ways. For the first, I select an interesting portion of the image, cut it out and set it in a bezel under resin. In the second process, I use the same cell image and digitally draw on top of it with special software to create a 3D model that is then cast in metal. Once I have the castings or resin image pendants completed, I design and build the pieces around them by adding in semi-precious stones, crystals and chains.

Want to know more about how my pendant creation process works? Check out my behind the scenes video, Design Process. 

All of my designs are made of sterling silver and 14k gold filled components. Very few of the pendants are plated in 14k gold. All of our jewelry is hypoallergenic, so you won’t find any nickel, copper or lead here!

The one exception to this is the Awareness Hair Pins. These are rhodium plated brass.

That depends on the piece you purchase. Each cause has a unique charity partner that is dedicated to finding cures, better treatments, and providing patient education & support for that specific cause. You’ll find information about which charity your donation is going to in the description of each piece. You can read more information on all of our charity partners here

Transparency in non-profits is required by law and allows us to see where their funds are allocated. I use charity navigator, which is a website that aggregates all the public information charities must provide the public in to an easy to digest charity profile. I use this information to choose the charities that devote most of their funding back to research, programs and support for patients. If you’d like to check it out for yourself, here’s the link: https://www.charitynavigator.org/

All of the cell images are common use files sourced from reputable sources such as scientific journals and researchers.

I first started using cell images as the basis of my designs in college. I needed inspiration for a project and stumbled across a microscopic image of the H1N1 virus. I used the disease’s outline to create a brooch that gained rave reviews &I was hooked on this concept

While I was in college my brother was diagnosed with Lupus- an incredibly painful, auto-immune disease with no known cause or cure.

Shortly after that, my grandpa, who was like a father to me, was diagnosed with stage IV Lung Cancer. He passed away within a month.

I was left feeling empty and powerless, I wanted to heal them, myself and my family. But what could I do- I’m just one person. And then, a light bulb went on; If we all get together, to rally behind this cause, we can start a movement toward positive change for the future. A movement that uses these diseases to take our power back from them and raise money for research toward a cure.

My pieces are more than just jewelry; they’re hope, strength, awareness, charity & cures. 10% of every purchase goes straight to research for cures.

Consider supporting your favorite cause by purchasing one of my signature pieces by clicking here.